At Empire Mortgages, we understand that life can change in an instant. Critical illness cover is designed to give you peace of mind should the unexpected happen—providing a financial safety net when you’re diagnosed with a serious medical condition. Whether you want to protect your income, support your family, or cover medical expenses, we’re here to guide you through your options and find the right protection for your needs.
Critical illness cover is a type of insurance that pays out a tax-free lump sum if you’re diagnosed with a serious illness covered by the policy. This money can be used however you need—from covering everyday bills and your mortgage, to funding treatment or helping your family maintain their lifestyle while you recover.
It’s different from life insurance in that it provides living protection—supporting you during life-changing events rather than after death. Many clients choose to have both types of cover for complete peace of mind.
Every policy will list specific medical conditions it covers, but most include:
Each insurer defines illnesses slightly differently, which is why it’s vital to get expert advice. We help you understand what’s included, what’s excluded, and how each provider compares—so there are no surprises later.
Some policies also offer cover for less severe illnesses, or children’s critical illness cover as an add-on, offering even broader protection for your family.
We’re not just mortgage brokers—we’re protection specialists too. With over 60 years of combined experience, we provide honest, clear, and friendly advice that’s tailored to you.
Here’s how we support you:
Our goal is to give you confidence and clarity—so you can protect what matters most.
A serious illness doesn’t just affect your health—it can impact your ability to work, your financial stability, and your family’s day-to-day life. Critical illness insurance offers a way to ease the financial burden and allow you to focus on your recovery. It can help:
Even if you have some savings, a lump sum payout can give you breathing space during a very difficult time.
A serious illness can turn life upside down. But with the right critical illness cover in place, you’ll have financial protection to help you get through it. Let’s talk about how to make sure you’re covered. Contact us today.
Posted on Google Paul SandersonTrustindex verifies that the original source of the review is Google. Scott made the process of getting me a mortgage a smooth process, which enabled me to focus on my day to day life. Nice guy!!Posted on Google Lauren BlackTrustindex verifies that the original source of the review is Google. The best group of people, that go above and beyond with service. Wouldn't use anyone else. Highly recommend!Posted on Google Linda HanningTrustindex verifies that the original source of the review is Google. Emma King was great to work with throughout the end to end process. Excellent Customer Service, approachable, knowledgeable and kept me informed throughout. Emma found the best product for my requirements. Massive thank you to Emma and her Team at Empire Mortgages Ltd, would definitely recommend.Posted on Google Jess WoodTrustindex verifies that the original source of the review is Google. Craig set up my mortgage 2 years ago and has been nothing less than amazing supporting me since! arranging the remortgage had some bumps in the road but it was water of a ducks’ back with Craig- nothing was ever too much of a hassle and he was always so supportive and clear in all explanations. could not recommend him and Empire Mortgages enough!Posted on Google Cara GervaiseTrustindex verifies that the original source of the review is Google. Scott is an absolutely fantastic mortgage advisor, helped me through the whole process and answered all my questions. Would recommend Empire Mortgages to anyone.Posted on Google lindsay odonnellTrustindex verifies that the original source of the review is Google. I have used Nathan for over 4 years now to secure the best mortgage deals. He has been fantasic to deal with, any questions I have asked or changes I wish to be made have been done promptly. Nothing is any hassle for Nathan, communication is excellent, prompt and always clear on advice. 100% would recommened using Empire mortgages for any mortgage/insurance requirements.Posted on Google jack wilsonTrustindex verifies that the original source of the review is Google. We have been working with Scott for around 2 years. We originally went to Scott to see what was possible for us due to bad credit in the past. We literally would not go anywhere else now. Scott is not only very knowledgeable at his job but his office is completely judgment free. Never did we feel less than or rushed out because of this- instead he was informative and kind in such a vulnerable time. Fast forward to now we have our bought house with a lower payment than private rent which we done all with Scott. He keeps you updated through the full process and is always available for any question (in which we had lots) 5/5 service and we got exactly what we wanted. See you in a few years and thank you again.Posted on Google emma hilderTrustindex verifies that the original source of the review is Google. Nathan was an absolute legend in helping us set up our insurances for our new mortgage. He was incredibly thorough and clear with all our options, and gave us great insight to be able to make the right choices. He provided outstanding and personal service from start to finish- can’t recommend highly enough. Thankyou Nathan! Emma and MattPosted on Google James MacDonaldTrustindex verifies that the original source of the review is Google. Amazing to deal with, customer service is outstanding.Posted on Google Paul RichardsTrustindex verifies that the original source of the review is Google. Brilliant, friendly service from a professional team. That makes the hassle of dealing with mortgages a breeze. A+++++
Yes—serious illness can lead to long recovery times and unexpected expenses. Cover can preserve your savings and give you additional peace of mind.
Yes, although it may affect cost or exclusions. We’ll help you find an insurer who offers the best terms for your health history.
No—you don’t need to be in employment to be eligible. The cover protects your finances regardless of your work status.
Yes, many policies offer optional children’s critical illness cover, giving your family extra protection and support.
Recommend a friend who is new to Empire Mortgages and if they then take out their mortgage with us, you’ll each receive £50 worth of vouchers.
The guidance provided within this website is subject to the UK regulatory regime and is therefore primarily targeted at consumers based in the UK.
Empire Mortgages Ltd is an Appointed Representative of PRIMIS Mortgage Network, a trading name of TenetLime Ltd. TenetLime Ltd is authorised and regulated by the Financial Conduct Authority. Tenet Lime Ltd is entered on the Financial Services Register (www.fca.org.uk/register) under reference 150643.
Empire Mortgages Ltd may charge a fee for mortgage advice. The amount of the fee will depend on your circumstances and will be discussed and agreed with you at the earliest opportunity. Our typical fee is £295 payable on receipt of a full mortgage offer.
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