At Empire Mortgages, we understand that life can change in an instant. Critical illness cover is designed to give you peace of mind should the unexpected happen—providing a financial safety net when you’re diagnosed with a serious medical condition. Whether you want to protect your income, support your family, or cover medical expenses, we’re here to guide you through your options and find the right protection for your needs.
Critical illness cover is a type of insurance that pays out a tax-free lump sum if you’re diagnosed with a serious illness covered by the policy. This money can be used however you need—from covering everyday bills and your mortgage, to funding treatment or helping your family maintain their lifestyle while you recover.
It’s different from life insurance in that it provides living protection—supporting you during life-changing events rather than after death. Many clients choose to have both types of cover for complete peace of mind.
Every policy will list specific medical conditions it covers, but most include:
Each insurer defines illnesses slightly differently, which is why it’s vital to get expert advice. We help you understand what’s included, what’s excluded, and how each provider compares—so there are no surprises later.
Some policies also offer cover for less severe illnesses, or children’s critical illness cover as an add-on, offering even broader protection for your family.
We’re not just mortgage brokers—we’re protection specialists too. With over 60 years of combined experience, we provide honest, clear, and friendly advice that’s tailored to you.
Here’s how we support you:
Our goal is to give you confidence and clarity—so you can protect what matters most.
A serious illness doesn’t just affect your health—it can impact your ability to work, your financial stability, and your family’s day-to-day life. Critical illness insurance offers a way to ease the financial burden and allow you to focus on your recovery. It can help:
Even if you have some savings, a lump sum payout can give you breathing space during a very difficult time.
A serious illness can turn life upside down. But with the right critical illness cover in place, you’ll have financial protection to help you get through it. Let’s talk about how to make sure you’re covered. Contact us today.
Yes—serious illness can lead to long recovery times and unexpected expenses. Cover can preserve your savings and give you additional peace of mind.
Yes, although it may affect cost or exclusions. We’ll help you find an insurer who offers the best terms for your health history.
No—you don’t need to be in employment to be eligible. The cover protects your finances regardless of your work status.
Yes, many policies offer optional children’s critical illness cover, giving your family extra protection and support.
Refer a Friend Scheme
Recommend a friend who is new to Empire Mortgages and if they then take out their mortgage with us, you’ll each receive £50 worth of vouchers.
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Posted on Daria Bogatu2025-10-08Trustindex verifies that the original source of the review is Google. I’ve been working with Nathan for the past six years, and I couldn’t be more satisfied with the level of service and professionalism he provides. From our very first mortgage to subsequent renewals and life or house insurances Nathan has consistently gone above and beyond to ensure we get the best possible rates and terms. What stands out most is Nathan’s attention to detail, clear communication and genuine care for his clients. He takes the time to explain every option thoroughly, making what could be a stressful process feel straightforward and transparent. Over the years Nathan has proven to be reliable, knowledgeable and always available to answer any questions, no matter how small. I truly value our long term collaboration and wouldn’t hesitate to recommend Nathan to anyone looking for a trustworthy and experienced mortgage professional.Posted on Beniamin Nistor2025-10-07Trustindex verifies that the original source of the review is Google. I'm pleased to say that we've been working with the best. Thanks very much for helping us to make our dream come true.Posted on Sam2025-10-01Trustindex verifies that the original source of the review is Google. Nathan helped me with my mortgage application for my first property making it a smooth process. Very helpful and informative employee at Empire Mortgages, would recommend him and Empire Mortgages to anyone.Posted on Ben Wheeler2025-09-30Trustindex verifies that the original source of the review is Google. Absolutely fantastic service from Craig at Empire Mortgages highly recommended to anyone, fantastic experience from start to finish was always just a phone call away thank you again 😀Posted on Emma Dalziel2025-09-30Trustindex verifies that the original source of the review is Google. Excellent experience with the company. Talked us through every step of the way and was always only at the other end of the phone. Couldn’t recommend enough!! Thanks againPosted on DC (DC)2025-09-11Trustindex verifies that the original source of the review is Google. Emma has been absolutely fantastic throughout the whole remortgage process. She explained everything clearly, kept me updated at every stage, and was always quick to respond whenever I had questions. She went above and beyond to make sure everything was handled properly, and I wouldn’t hesitate to recommend her to anyone looking for a professional and reliable mortgage broker.Posted on Davie & Martin's Railway2025-09-11Trustindex verifies that the original source of the review is Google. Scott at Empire Mortgages was truly fantastic at getting me the best deal possible. He listened to all my needs and delivered an excellent product. A true 5 star performance.Posted on Lisa Duff2025-09-05Trustindex verifies that the original source of the review is Google. Scott was incredibly helpful throughout our mortgage process. He provided clear advice, answered all our questions, and guided us toward making the best decisions for our situation. We really appreciated his patience and support, and we would absolutely recommend him to others.Posted on Jane Locke2025-09-04Trustindex verifies that the original source of the review is Google. Nathan helped me with my mortgage 8 years ago when buying my first house, so when the time came to move on to a new property I could think of no one better to help me! Nathan is extremely friendly, down to earth and always available to help with anything property related or just general advice when I am clueless!! He will always strive to get you the absolute best mortgage rates - wouldn't go anywhere else! Thank youPosted on Benjamin Kessack-Morrison2025-08-11Trustindex verifies that the original source of the review is Google. Scott at Empire Mortgages Ltd. was recommended to me by a family member. Being a first time buyer, it was difficult to understand all of the jargon and details that come with buying a house, especially obtaining a mortgage. Scott made this process easy to understand and was there every step of the way, just a quick message or email away, to answer big and small questions and provide vital information. I was able to obtain my mortgage and associated insurances through Scott with no stress and would highly recommend Empire Mortgages Ltd. to anyone, especially first time buyers.
The guidance provided within this website is subject to the UK regulatory regime and is therefore primarily targeted at consumers based in the UK.
Empire Mortgages Ltd is an Appointed Representative of PRIMIS Mortgage Network, a trading name of TenetLime Ltd. TenetLime Ltd is authorised and regulated by the Financial Conduct Authority. Tenet Lime Ltd is entered on the Financial Services Register (www.fca.org.uk/register) under reference 150643.
Empire Mortgages Ltd may charge a fee for mortgage advice. The amount of the fee will depend on your circumstances and will be discussed and agreed with you at the earliest opportunity. Our typical fee is £295 payable on receipt of a full mortgage offer.
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